Agility is a cornerstone of business success in today’s ever-changing global marketplace. Agile organizations can react swiftly and respond effectively to opportunities and challenges. They utilize robust tools that allow impromptu communication and real-time collaboration with co-workers and decision-makers.  Yet many companies today are held back by their reliance on yesterday’s communications technologies. Their workers still engage in phone and e-mail tag, resulting in lost productivity and delayed decision-making. They incur travel expenses and costly long-distance charges to communicate with colleagues physically separated by location or time zone, driving up operations budgets.

Microsoft® Office Communications Online* delivers robust instant messaging (IM) and presence functionality that enables real-time person-to-person communication across an organization. Through presence awareness, workers can quickly detect a colleague’s availability for a time-sensitive consult or business-critical decision – and then connect rapidly using a reliable, security-enhanced IM solution.  Whether team members are in the next room or on the next continent, the powerful combination of presence awareness and IM can help improve productivity, drive business efficiencies and build a more agile organization

How It Works

Office Communications Online is a core offering of Microsoft Online Services, the integrated suite of Internet-based software plus services that also includes Microsoft Exchange Online, Microsoft SharePoint_® Online, and Microsoft Office Live Meeting.  Like these other offerings the Office Communications Online service leverages

redundant and geographically dispersed data centers operated by Microsoft around the world.  Each data center houses a reliable infrastructure to support the service and best-in-class security practices. As a result, Office Communications Online helps simplify IT management by removing the customer's need to deploy, configure, monitor and update/upgrade a communications and collaboration solution on premises.  The customer’s service administrator has access to an easy-to-use online Administration Center console for managing user accounts and services. Office Communications Online also includes upgrades to new release versions at no additional charge, which shifts the burden for upgrade planning and execution from the customer to Microsoft.

Microsoft offers this convenient communication and collaboration service with a simple per-user monthly fee. Office Communications Online service access requires separate purchase and installation Microsoft_® Office Communicator 2007 R2.

Key Features

 

Instant messaging over the Internet or a corporate network, with IM text encrypted

Users can add distribution lists to their Contact Lists and IM with individuals or the entire list

Seamless presence awareness enabling users to check another user’s availability on the network

Presence information shared across Microsoft Office applications, including Outlook and SharePoint sites

Users can connect directly to the service over the Internet without RAS or VPN connections

Person-to-person (1:1) audio and video inside a company LAN (between firewalls) environment

Increased network security with the Intelligent Instant Message Filter program

Sign In application installed on users’ computers to provide a single sign-in point

*Microsoft Office Communications Online Standard offering only.